Privacy policy

Effective Date: September, 2026.

At Furniture Inn (accessible from furnitureinn.pk), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information that is collected and recorded by Furniture Inn and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit our website, register an account, or place an order, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.

  • Payment Information: Credit/debit card details, bank account information, or mobile wallet details (processed securely through our authorized third-party payment gateways; we do not store your sensitive payment data on our servers).

  • Account Data: Usernames, passwords, and order history.

  • Technical Data: Internet Protocol (IP) address, browser type, device information, operating system, and browsing behavior on our site.

2. How We Use Your Information

We use the collected information in various ways to enhance your shopping experience, including to:

  • Process and Fulfill Orders: Manage transactions, arrange for delivery (via our courier partners), and provide order confirmations and tracking updates.

  • Provide Customer Support: Address inquiries, handle returns/exchanges, and respond to your requests.

  • Improve Our Website: Understand how customers use our platform to optimize website design, functionality, and product offerings.

  • Marketing and Promotions: Send you emails or SMS about new furniture collections, special offers, and updates (you can opt out of these communications at any time).

  • Prevent Fraud: Monitor transactions to detect and prevent unauthorized or fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We share necessary details (like name, address, and phone number) with logistics and courier partners to deliver your furniture.

  • Payment Processors: To securely facilitate your transactions.

  • Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., law enforcement agencies in Pakistan).

4. Cookies and Tracking Technologies

Like most e-commerce websites, furnitureinn.pk uses “cookies.” These are small data files stored on your device that help us remember your preferences, keep track of items in your shopping cart, and understand how you interact with our site.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Data Security

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on applicable laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct any inaccurate or incomplete information.

  • Request the deletion of your personal data (subject to certain legal obligations).

  • Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: hello@furnitureinn.pk

  • Phone: 03314449019

  • Physical Address: We are based in Karachi.